Resolved -
This incident has been resolved.
Oct 21, 11:04 EDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 20, 15:48 EDT
Investigating -
We are aware of a performance degradation impacting some customers, and are actively working with our vendor to resolve user impact. During a performance degradation users can access the service, but some functionality can be intermittently unavailable or slower than usual. General and intermittent slow performance, timeouts, and connectivity issues are possible.